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Privacy Policy

1. Introduction

This Privacy Policy explains how 3DMockups LLC collects, uses, and protects your information when you use Glowup AI, in compliance with Apple’s App Store Review Guidelines §5.1.1, U.S. privacy laws, and applicable international standards.

By using Glowup AI, you agree to the practices described here. If you do not agree, please discontinue use of the app.

2. Information We Collect

We collect information by fair and lawful means, with your knowledge and consent. This includes:

A. Data You Provide

Images you upload for analysis (e.g., for face scans, progress tracking, or AI-powered recommendations).
Optional inputs such as goals, lifestyle, or skin-related answers you provide to personalize your plan.
Account details such as your email address when you sign up or log in.

B. Automatic Data

Device identifiers, IP address, and app usage data.
Information collected via third-party SDKs (e.g., for analytics, crash reporting, and ad personalization).

C. Cookies & Similar Technologies

Small text files stored in your browser or device to improve app functionality, load speed, and personalize your experience.
Cookies do not collect files or personal data stored on your device.

D. Third-Party Links & Services

Glowup AI may contain links to external websites or apps not owned or controlled by us. We are not responsible for the privacy practices of those third parties, and you remain bound by their own terms and policies.

3. How We Use Your Information

We use your data to:

Provide AI-powered face analysis and generate personalized plans.
Store your progress and profile securely.
Improve app performance and personalize user experience.
Show relevant ads (to unsubscribed users).
Communicate important updates, offers, or app changes via push notifications (you can disable them in your device settings).

4. Data Sharing & Disclosure

We only share your data when necessary to provide our services, including:

AI Processing Providers: e.g., OpenAI or similar, solely to process your inputs and return results under their data protection terms.
Cloud & Database Services: e.g., Firebase, for secure storage and account management.
Advertising & Analytics: e.g., Google AdMob, to deliver ads and measure performance.
Legal Compliance: When required by law, regulation, or legal process.

5. Data Retention & Deletion

Processing providers (e.g., OpenAI) may retain inputs/outputs for up to 30 days for abuse monitoring.
Your account data is stored while your account is active, then deleted in accordance with applicable law.
You can request access, correction, or deletion of your personal data by contacting us at the email below.

6. Children’s Privacy

Glowup AI is not intended for children under 13. We do not knowingly collect information from minors.

7. Security Measures

We take technical and administrative steps to protect your personal data, including:

Encryption of sensitive data in transit and at rest.
Firewalls, anti-virus protection, and intrusion detection.
Access control via user authentication and role-based permissions.
Regular security audits and penetration tests.
Backup and disaster recovery procedures.
Non-disclosure agreements with employees handling sensitive information.

8. International Data Transfers

We may store and process your data on servers located in the United States or abroad, in compliance with applicable laws and with adequate safeguards in place.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your data.
Withdraw consent at any time.
Object to certain processing activities.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified in-app and/or on our website at least 30 days before taking effect.

11. Contact Us

For privacy inquiries or rights requests, contact:

3DMockups LLC
Email: 3dmockupsofficial@gmail.com
Address: 3A Stony Hill Ln, West Nyack, NY 10994, USA